Plain Green Loans Responsible Lending Policy
Not for All Financial Needs
This is a short-term loan designed to help with your immediate cash needs. It will not solve your long-term needs and refinancing will result in additional charges. We encourage you to (1) borrow only what you need and can repay and (2) shop the marketplace until you are convinced that you have found the best possible solution. You may choose to consult a consumer credit counseling service for other options.
Transparency of Costs for Your Loan
The cost of credit will be clearly disclosed to you in terms of the dollar amount of interest and the APR according to the principles of federal truth in lending law and regulations. For details on the specific costs of your loan, please see our Consumer Cost page and your Loan Agreement. Late fees and non-sufficient funds/returned item fees may apply as described in your Loan Agreement. We will never charge you any “hidden fees” that are not fully disclosed in the Loan Agreement or the Loan Cost and Terms.
Right of Rescission
If you change your mind about the loan, you may rescind your loan at no charge as long as you return the loan proceeds within the number of days specified in your Loan Agreement.
Implications of Late and Non-Payment
If you don’t make a payment on time, we will attempt to contact you via one or more authorized methods, including phone calls, emails, and text messages to arrange for payment. All of our collections methods will be in accordance with the principles of the Fair Debt Collections Practices Act (FDCPA). In addition, we may re-present any returned payments to your bank in accordance with applicable law and regulatory requirements. If we are unable to reach you or we are unable to collect against your debt we may sell your debt to third-party collection agencies. However, we only contract with collection agencies that agree to follow the FDCPA. Furthermore, since we may report loan payments to one or more credit bureaus, late or non-payment of your debt may impact your credit rating. As noted above, late fees and non-sufficient funds/returned item fees may apply as described in your Loan Agreement.
Responsible Renewals and Refinancing Options
This loan is an installment loan, which means that you don’t have to pay it off all at once like a payday loan. Instead, you can either pay the loan off according to the terms of the Loan Agreement or pay it off early to save finance charges. If you become eligible we will notify you of any new loan options you may have. We will not change your loan without your express permission pursuant to the terms of your Loan Agreement. We strongly encourage principal reduction and early payment to reduce your finance charges. After you have paid in full the outstanding balance of your loan account, you may apply for a new loan.
Compliance with Laws
We are a tribal lending entity wholly owned by the Chippewa Cree Tribe of the Rocky Boy’s Indian Reservation, Montana, a sovereign nation located within the United States of America and operating within the Tribe’s Reservation. As such, we abide by applicable tribal lending laws and follow the principles of applicable federal lending laws where they don’t conflict with tribal sovereignty. These laws include (but are not limited to):
- Electronic Fund Transfer Act
- Equal Credit Opportunity Act
- Fair Credit Reporting Act
- Fair Debt Collection Practices Act
- Gramm-Leach-Bliley Act Privacy Requirements
- Truth in Lending Act
- Telemarketing Sales Rule
Compliance with NAFSA Best Practices
We fully comply with the best practices established by the Native American Financial Services Association (NAFSA).
We Respect Your Privacy.
We always provide a physical address, a toll-free phone number, and an email address so that you can reach us in the most convenient manner for you. We strive to respond to your mail, calls, and email in as fast a manner as possible so we can quickly answer any questions and solve any problems you might have. Please see Contact Us for details.
Submission of Complaints to Tribal Consumer Protection Bureau:
If you have already contacted customer service in an attempt to resolve your concerns and have reason to believe Plain Green, LLC is in violation of any applicable law under your Agreement, please contact the Bureau at firstname.lastname@example.org. Please provide your name, mailing address, phone number, email address, a brief description of the complaint including any supporting documentation, and a statement of the relief sought, the TCPB will get back to you.
Do you have more questions? Call Customer Support for answers: +1 (866) 420-7157