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Frequently Asked Questions

how plain green loans work


WHAT DO I NEED TO APPLY FOR A LOAN?

You must be at least 18 years old (19 if residing in AL or NE) and have:

  1. A job or proven source of income
  2. An email address
  3. You have an active and valid checking account

All signed Loan Agreements are subject to verification of prior loan history and application information.  Your online application will be either approved or declined based on our evaluation of the information you provide.  In some cases, we may need to ask for additional information.  But for most customers, it's quick and hassle-free.


HOW MUCH MAY I BORROW?

If this is your first Plain Green loan, you could qualify from $250 to $1,000.  See Loan Cost & Terms for additional information.


HOW SOON WILL I GET MY MONEY?

If your application is approved and verified by 6 p.m. ET, we can electronically deposit your loan proceeds into your account as early as the next business day.   Alternatively, you can request that we send you a paper check via the USPS; however, please allow approximately 7-10 days for delivery.


HOW MUCH DOES MY LOAN COST?

Your loan's total cost depends upon the amount that you're approved for and your payment history.  For example, the Annual Percentage Rate (APR) for a loan of $700 is 364.00% with 14 bi-weekly payments of $116.63.  See our Loan Cost & Terms and Consumer Cost pages for more details.


payment options


WHAT HAPPENS IF I DON'T MAKE MY LOAN PAYMENT BY THE DUE DATE?

It is your responsibility to make your loan payment by the due date.  The good news is we make it easy for you to avoid this situation.  You can schedule automatic electronic payments from your checking account or provide payment in one of the following forms (debit card, check, or money order).  If you do make a late payment, skip a payment, or a payment is returned to us, you may incur additional fees.

If you are unable to make your scheduled payment, please contact Customer Support.


WHAT ARE MY PAYMENT OPTIONS?

Unlike many traditional banks, at Plain Green Loans, you have the choice of paying off your loan over several installments, or all at once at any time – without penalties.

We structure our loans so that payments are typically around $100 (based on bi-weekly payments).  For example, a $700 loan with an Annual Percentage Rate (APR) of 364.00% has 14 bi-weekly payments of $116.63.  The actual number of payments required for your loan will be based on your loan amount and your pay schedule.  For your convenience, we link your loan payment dates to your pay dates.


WHAT IS 'MY PAYMENT METHODS'?

My Payment Methods is a new feature of Plain Green.  It is a place for you to review your current payment methods, add debit cards, and update your debit card information.  Storing your debit card in My Payment Methods allows you to easily access your cards to make payments.


application


HOW WILL I KNOW WHEN MY APPLICATION IS APPROVED?

You won't have to wait long.  After you submit your online application, your results will be available in a matter of seconds.  If conditionally approved, subject to verification of your application information, you will be able to request how much you want to borrow up to your maximum approved amount.  In the event we are unable to approve your application for credit, we'll notify you with the reason for denial.


security


HOW DO YOU PROTECT MY PERSONAL INFORMATION?

We understand that you might have some reservations about providing us with your personal information in applying for a loan online.   Keeping your financial and personal information secure and confidential is one of our most important responsibilities.   Plain Green Loans has taken a number of measures to keep our process completely confidential and secure.  Due to limited space, we won't go into the details here, but we encourage you to review the details in our Security page.  And, of course, if you have additional unanswered questions, please contact us.


customer benefits


WHAT IS FINANCIAL U?

Financial U is an online resource that helps you understand personal finance basics and establish healthy financial goals.  This online learning center is free for all Plain Green customers and includes videos, interactive tools and other resources to help you learn, save and grow!  You can even get rewarded for successfully completing all Financial U courses.  Rewards are subject to eligibility requirements.   Login to Financial U to view the Reward Terms & Conditions, and to learn more.